Reference

Terms and Conditions That Govern Your 500toto Account

These terms set out the rules that apply when you open and use your 500toto account, including how we handle deposits through DANA, OVO, and GoPay, and what we expect from you.

Applies to all account holdersCovers DANA, OVO, GoPay depositsSubject to local law and eligible regionsUpdated terms take effect on publicationIndonesia players only where permitted

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HOW WE OPERATE

Our Commitments Under These Terms

We take the rules we publish seriously, and we hold ourselves to the same standards we apply to your account. Here is how we handle the areas that matter most: data, security, account access, and your right to request changes.

Account Security

Your account is protected by password authentication and OTP verification on login. Never share your credentials. Report any suspicious access to support immediately.

Data Handling

We collect only the account data needed to process your DANA, OVO, or GoPay transactions and verify your identity. We do not sell your data to third parties.

Retention and Closure

If you choose to close your account, submit a written request via email. We retain transaction records as required by applicable law, then delete remaining personal data.

Requesting Changes

To update your registered wallet — switching from OVO to DANA, for example — contact support with proof of ownership of both wallets before we process the change.

What These Terms Cover and How They Apply

500toto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 500toto, you agree to these terms in full. They cover account registration, wallet funding via DANA, OVO, or GoPay, withdrawal requests, and how disputes are handled. We may update these terms at any time — continued use of your account after

1
an update means you accept the revised version. These terms do not override applicable local law; where a conflict exists, local law applies. You are responsible for keeping your login credentials secure and for all activity made through your account. We reserve the right to suspend
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or close an account if we detect a breach of these rules, including but not limited to multiple accounts, fraudulent wallet activity, or abuse of promotional conditions. If your DANA, OVO, or GoPay wallet details change, update them in your account profile before placing a withdrawal
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request. Players in Yogyakarta and other regions can access the platform only where local regulations allow. Sections of this document may be amended independently, and each section remains enforceable even if another is found invalid.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or you need to query a decision made on your account, our support team can walk you through it. Reach out before taking any escalated steps — most account and terms questions are resolved at first contact. We handle queries about wallet linking, account closures, and eligibility rules directly.

Live Chat Start a chat from any page in the lobby. We handle terms queries, account disputes, and wallet verification questions through the same channel.

Email Support Send a detailed message for complex terms or eligibility questions. Include your account ID and the section of the terms you are querying.

Help Centre Our help centre contains answers to the most common terms questions, including withdrawal conditions, account closure rules, and wallet update steps.

Common Questions About Our Terms

These are the questions we get most often about how our terms work. If yours is not listed, live chat or email support can give you a specific answer tied to your account situation.

Yes. These terms apply to every account regardless of which payment method you use. GoPay, DANA, and OVO deposits are all subject to the same account and withdrawal rules.

We publish the updated version and the date it takes effect. Continuing to log in and use your account after that date means you accept the changes in full.

No. These terms allow one account per person. Opening multiple accounts, including under different wallet names, is a breach and may result in suspension of all linked accounts.

Contact live chat immediately. We can freeze your account to stop further activity while we investigate. Change your password and OTP contact details as a first step.

Withdrawals must go to a wallet registered in your name — DANA, OVO, or GoPay. We verify wallet ownership before processing. Mismatched details will delay the withdrawal.

Send a closure request to our email support team with your account ID. We process the closure, settle any pending balance, and retain transaction records as required under applicable law.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your 500toto Account

Our Commitments Under These Terms

How to Reach Us About These Terms

Common Questions About Our Terms

01 Do these terms apply to me if I use GoPay to deposit?

02 What happens if 500toto updates these terms?

03 Can I have more than one account on 500toto?

04 What should I do if I think my account was accessed without my permission?

05 Are there any withdrawal conditions I need to know about?

06 How do I close my account and what happens to my data?

Terms & Conditions

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